At MBJ Boutique, we understand the importance of timely and reliable delivery. That’s why we offer several shipping options to ensure that your order arrives at your doorstep as soon as possible. Our standard shipping option takes 1-5 business days within the US, and international shipping may take up to 10 business days. For urgent deliveries, we offer expedited shipping options that can be selected at checkout for an additional fee.
All orders are processed and shipped within 24 hours of receipt, excluding weekends and holidays. We use reliable shipping carriers to ensure that your order arrives in good condition. Our goal is to provide a seamless and stress-free shopping experience, and we will do everything in our power to make sure that you receive your order as quickly and efficiently as possible.
Please note that all shipping times are estimates, and actual delivery times may vary based on your location and other factors. If you have any questions or concerns about the delivery of your order, please don’t hesitate to contact us at [info@mbjboutiquee.com].
*mbj.boutique is no responsible for lost packages. Please check the address you put in your order because the shipping carrier will delivered to that address.
Last updated January 21, 2023
We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a refund. Please see below for more information on our return policy.
All returns must be made within five (5) days of the delivered date showed in the shipping website. All returned items must be in new and unused condition, with all original tags and things included in the box.
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
To initiate a return or exchange, simply send us an email at info@mbjboutiquee.com with your order number and the items you would like to return or exchange. We will then provide you with further instructions on how to proceed. Please note that shipping fees are non-refundable, and return shipping costs are the responsibility of the customer and we only refund you the 80% of your order.
If you received an incorrect or damaged item, please contact us immediately so that we can resolve the issue. We strive to provide our customers with the best possible shopping experience and will do everything in our power to make sure that you are completely satisfied with your purchase.
***Keep in mind that we only refund the 80% of your entire purchase. NO EXCEPTIONS
All of our products are made with high-quality materials and are designed to last. The quality is called 5a because it is 100% genuine leather or genuine canvas, near 100% imitation of metal accessories.
These 5a quality bags or shoes are actually made using the leather and metal hardware that are sourced y the same supplies as the originals. This will be the closest to authentic. So yes our products have a 5-day guarantee.
Our standard shipping option takes 1-5 business days within the US, and international shipping may take up to 10 business days. For urgent deliveries, we offer expedited shipping options that can be selected at checkout for an additional fee.
We offer a 80% refund of your entire order. All returns must be made within five (5) days of the delivered date showed in the shipping website.
***mbj.boutique doest cover shipping fees for returns or exchanges.
Yes, shopping online at mbjboutiquee.com is safe and secure. We use industry-standard security measures to protect your personal and financial information.
Yes, you will receive a tracking number via email once your order has been shipped. You can use this tracking number to track the delivery of your order and check its status at any time.